PPG Introduces Cycle Time Management Course
PPG
Automotive Refinish has introduced the Cycle Time Management course
which teaches shop personnel a host of techniques for speeding up
the "cycle time" of the repair process, from the time the order is
placed to final delivery."A technician can
achieve high productivity, but cycle time and production are two
different things. If the process surrounding production if not
efficient, then the turnover time is greatly affected," said Dave
Mitchum, PPG development manager who created the process and tested
it in the field. "The principles of the class, if applied, can
reduce cycle time significantly. The faster you can move vehicles
through the shop increases cash flow, reduces inventory and allows a
shop to have more capacity and get more business."The class is designed for shop owners, managers and key personnel, with the overall aim of improving throughput, leading to increased profitability and customer satisfaction. Special focus is devoted to how to best implement a "quick repair" process by modifying existing administrative and production processes.A number of favorable outcomes occur when the time to repair a vehicle decreases. Costs decline, quality improves, and sales opportunities increase - all as a result of improvements in cycle time management," said
Bill Troyer, PPG director of operations. "The
advantage we have with this process is the concept will work in
almost any shop configuration."The one-day course
covers streamlining administrative time, scheduling to maximize
repair capacity, segmenting jobs by type and size of repair, and
organization of vehicle disassembly. The course also covers how to
blueprint jobs for error free repairs and how to develop work teams
to speed repair time.The class is available at PPG's 18 training centers across North America and is taught by industry experts in the MVP program from PPG. On-site training is available upon request. Any PPG customer is eligible to attend this course and other courses in the PPG Collision Center Management series. For training registration information, call 1-800-970-2283.
PPG Features Shop Management Training Series this Fall, Winter PPG Automotive Refinish has released the fall and winter schedule for its Collision Center Management Series, held at PPG Business Development Centers across North America.
The
series of seminars provides solutions for managers and key personnel
who deal with the day-to-day frustrations of running a collision
repair operation. Using a step-by-step approach, the series outlines
proven strategies and procedures that can systematically improve a
shop's organization, productivity and profits."In today's competitive market the most critical areas of success are related to the management of people and the entire operational process of a shop." said Russ Boston, manager of training, North America. "Our Collision Center Management courses provide a wealth of information on every phase of a shop's operation to meet these critical needs."
Classes in the series include: Administration Management - Front Office Procedures; Increasing Sales - Turning Estimates into Repair Orders; Production Management - Maximizing Shop Flow; Estimate Plus - Building a Better Estimate; Breaking the Speed Limit - Cycle Time Management; Compensation and Pay Plans - Finding and Keeping Employees; and Financial Analysis - Management by the Numbers.
Using a "hands-on" approach, each course is taught by industry experts with extensive experience in shop management, consulting services and involvement with industry organizations. All classes are available to any PPG customer, and are one-day seminars that include training manuals, a certificate of completion, lunch and refreshments.Successful completion of each course and submission to the Automotive Management Institute of ASA will provide the participant with credit hours towards the accredited Automotive Managers (AAM) degree.For more information regarding course descriptions, class schedules and registration, call (800) 970-2283 or visit www.ppgrefinish.com, click on "Training", then click on "Collision Center Courses", then click on "MVP Classes".
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FAX: 770-531-0155
E-mail: mail@yoursitename.com
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